Contacts
How to Reach Us
The unit17nightclub.co.uk team is happy to hear from readers, industry professionals and anyone with a question about our crypto casino online reviews and guides. The only way to contact us is by email:
Please include a clear subject line and as much relevant detail as possible so we can direct your message to the right person straight away.
What You Can Write About
You are welcome to email us about anything related to the editorial side of unit17nightclub.co.uk, including:
- Questions about our content — for example, how we test and rate crypto casinos, what our review criteria mean, or how we assess bonuses, payment methods and game libraries.
- Corrections — if you spot outdated information, an error in a review, or a detail about a casino that has changed (such as licensing, terms or supported cryptocurrencies), please let us know so we can verify and update it.
- Feedback — suggestions for topics you would like us to cover, improvements to the site, or general comments about your experience reading our articles.
- Partnership requests — enquiries from casino operators, affiliates and other businesses about potential cooperation with unit17nightclub.co.uk.
Response Time
We read every message we receive. As a small editorial team, we usually reply within a few business days. During busy periods it may take a little longer, but we do our best to answer all genuine enquiries. If your message is about a factual correction, we may update the article first and then confirm the change by email.
Questions About Your Casino Account
Please note that unit17nightclub.co.uk is an independent review and information website — we are not a gambling operator. We do not run a casino, hold player accounts, process payments or manage bonuses of any kind.
For that reason, we cannot help with questions about:
- deposits or withdrawals;
- bonus crediting, wagering or payout issues;
- account registration, verification (KYC) or closure;
- login problems or technical issues on a casino site.
All of these matters must be directed to the customer support team of the casino where you hold your account. You will usually find their contact options (live chat or email) in the "Support" or "Help" section of the casino's own website. If you cannot resolve a dispute with a licensed operator directly, you may also be able to escalate it through the complaints procedure set out by the UK Gambling Commission.
Need Help With Gambling?
Gambling should always be a form of entertainment, never a way to make money or escape problems. If you feel that gambling is starting to affect your life, your finances or your relationships — or you are worried about someone close to you — free, confidential help is available in Great Britain.
GamCare operates the National Gambling Helpline and offers information, advice and support to anyone affected by problem gambling. You can find their resources, live chat and helpline details at www.gamcare.org.uk.
Additional tools and guidance, including self-assessment tests and blocking software recommendations, are provided by GambleAware at www.begambleaware.org. Both services are free, confidential and available to residents of Great Britain.